Welcome Your Customers With Automation

In Stripe there is no way to send a customer a welcome email when there account is created, you have to handle this yourself, if you have built your application from scratch this might not be the hardest process to create, however if you want fancy insights, like open rates, clicks, spam reports you need to build all of that at the same time. These are fantastically useful things to know, however the time to build can out way the value

If you let a 3rd party create your stripe customer there might not be anyway to send custom welcome emails at all! For example Simple Pay for WorkPress.

The following is a quick guide for setting up a Welcome Email workflow for your Stripe customers in automaily

Once your account is all setup and connected to Stripe, you need to make a New Workflow, use the trigger Stripe Customer Created

You will get a empty workflow

Lets add a action to your workflow press the (+) button in the flow chart to bring up a actions creator menu From here you can choose any delays, conditions and actions, for now we will focus on actions Choose Email

Write Your Email

Then your free to write your email, select your from address

Email Notes and Tips

• The from email can be from any address you control, sometimes we recommend sending on from a support based email, with a followup from a founder email address
• The first email you send in the workflow can be transactional, sending welcome emails count as tranaction, and other you send in the created workflow will be marketing type (unsubscribe option)
• Again the first email we recommend rich templating, but a follow up email is sometimes nice to be personal and templated
• Subject Line is very important spend most of your effort here
• Write useful content, in the example we talk about there subscription, Make sure at the time of emailing a subscription exists, you may need to delay a email by a couple of minutes to make sure Stripe and us get all of the data required

Finished Welcome Workflow

Don't forget to publish your workflow when your finished, otherwise it will never run.